How to Cancel Priority Pass
Priority Pass provides access to 1,500+ airport lounges worldwide. Cancel your membership through your account or by contacting customer service. Check if your membership comes through a credit card — if so, it cannot be cancelled separately.
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Quick Facts
| StandardPay per visit ($35 each) | £7.42/mo |
| Standard Plus10 free visits then $35 each | £24.92/mo |
| PrestigeUnlimited free visits | £33.25/mo |
| Highest tier = £399.00/year | |
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- No pro-rated refunds for annual memberships.
- After cancellation
- Account data retained for 12 months after cancellation.
Cancellation Steps
Go directly to Priority Pass cancellation pageCheck your membership source
Determine if you pay Priority Pass directly or if it is provided by your credit card. If it is via a credit card, you cannot cancel Priority Pass separately.
Log in to your account
Go to prioritypass.com and sign in.
Contact Priority Pass
Email or call Priority Pass to request cancellation as there is no self-service cancel button.
Confirm cancellation
Wait for email confirmation of your cancellation.
Tips & Things to Know
- Check if your credit card includes Priority Pass — many premium cards do.
- Membership auto-renews annually, so cancel before your renewal date.
- You can still access some lounges through individual airline status or day passes.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
- 14-day cooling-off period for UK purchases.
Frequently Asked Questions
- Can I cancel if I got it through my credit card?
- No, credit card-provided memberships are managed by your card issuer, not Priority Pass.
- Will I get a refund?
- Priority Pass does not offer pro-rated refunds on annual memberships.
- Can I access lounges without a membership?
- Some lounges offer day passes, and many premium credit cards include lounge access.