How to Cancel Secret Escapes
Secret Escapes is a free members-only travel deals site. There is no paid subscription — the service is free. However, you may want to unsubscribe from emails or delete your account.
Easy
~3 minutes
TravelSteps verified March 2026
Quick Facts
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Cancel online?
Yes
Pause option?
No
Refund policy
Individual booking refund policies vary by hotel.
After cancellation
Account data deleted on request per GDPR.
Cancellation Steps
Go directly to Secret Escapes cancellation page1
Log in to Secret Escapes
Go to secretescapes.com and sign in.
2
Manage email preferences
Go to Account Settings > Email Preferences to unsubscribe from deal emails.
3
Delete account (optional)
Contact support at help@secretescapes.com to request full account deletion.
Tips & Things to Know
- Secret Escapes is free — there is no subscription to cancel.
- If you have active bookings, manage them before deleting your account.
- Unsubscribing from emails may be sufficient if you just want less contact.
Your Consumer Rights
- GDPR right to data deletion for UK/EU users.
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Is Secret Escapes free?
Yes, membership is completely free. They make money from hotel commissions.
How do I stop the emails?
Unsubscribe via email preferences in your account settings.
Can I delete my account?
Yes, contact support to request full account deletion.
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