How to Cancel US Mobile
US Mobile is a customisable MVNO offering plans on Verizon and T-Mobile networks. It allows flexible plan building and family savings. Cancel by porting out or through your account.
Easy
~5 minutes
TelecomsSteps verified March 2026
Quick Facts
Pricing (all plans)
Light
£10.00/mo
Unlimited Basic
£20.00/mo
Unlimited Premium
£35.00/mo
Highest tier = £120.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for prepaid service.
After cancellation
Account data deleted after closure.
Cancellation Steps
Go directly to US Mobile cancellation page1
Port your number (if keeping it)
Get your account number and PIN from the US Mobile dashboard.
2
Give details to new carrier
Your new carrier processes the port.
3
Or cancel in dashboard
Go to your US Mobile dashboard and cancel your line.
Tips & Things to Know
- No contracts or cancellation fees.
- Porting out automatically cancels your line.
- Prepaid balance is not refundable.
Your Consumer Rights
- FCC regulated.
Frequently Asked Questions
Is there a contract?
No, all plans are month-to-month.
Can I pause my line?
Yes, US Mobile offers a pause option.
Which networks does US Mobile use?
Verizon and T-Mobile.
Can I keep my number?
Yes, port to your new carrier.
Annual Cost
£120.00
per year for US Mobile
Cancelling saves you this every year