How to Cancel Tresorit
Tresorit provides end-to-end encrypted cloud storage focused on security and privacy. Cancel through your account dashboard or by contacting support.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
Refund available within 14 days of purchase under their money-back guarantee.
After cancellation
Files retained for 30 days after subscription ends, then deleted.
Cancellation Steps
Go directly to Tresorit cancellation pageLog in to Tresorit
Go to web.tresorit.com and sign in.
Go to Account settings
Click your profile icon and select "Account" or "Billing".
Cancel subscription
Click "Cancel Subscription" or "Cancel Plan" and confirm your choice.
Tips & Things to Know
- Download your files before cancelling as the free tier has very limited storage.
- Business plans may require admin-level access to cancel.
- Tresorit is based in Switzerland, subject to Swiss privacy law.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
- 14-day money-back guarantee under Tresorit policy.
Frequently Asked Questions
What happens to my files?
Files are retained for 30 days after your subscription ends, then permanently deleted.
Is my data still encrypted after cancelling?
Yes, files remain encrypted until they are deleted from servers.
Can I switch to a free plan?
Tresorit offers a very limited free plan with 5 GB of storage for basic use.
Annual Cost
£119.88
per year for Tresorit
Cancelling saves you this every year