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How to Cancel TrainerRoad

Cancellation is straightforward and done entirely online through your account settings. Your access ends at the end of your current billing period, or immediately if on an annual plan with a prorated refund for unused months.

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Quick Facts

Monthly cost
£22.95/mo
£189.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual subscriptions receive prorated refunds for unused months. Monthly subscriptions are non-refundable. Refunds process within 5-7 business days.
After cancellation
Training history and performance data are permanently preserved and accessible if you resubscribe. Workout library access ends immediately upon cancellation.

Cancellation Steps

Go directly to TrainerRoad cancellation page

  1. Sign in to TrainerRoad

    Go to trainerroad.com and log in with your account credentials.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Account Settings' from the menu.

  3. Open Subscription section

    Click the 'Subscription' or 'Billing' tab to view your current plan and renewal date.

  4. Click Cancel Subscription

    Click 'Cancel Subscription' and confirm. You'll receive a confirmation email within minutes.

Tips & Things to Know

  • Your training history and performance data are permanently saved and accessible if you resubscribe later.
  • Annual subscribers get prorated refunds for unused months if cancelled before renewal - save your confirmation email.
  • There's no pause option, so cancel before your renewal date to avoid being charged for another year.

Your Consumer Rights

  • UK users are protected under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
  • US, CA, AU, NZ, and IE users have statutory protections under their respective consumer and digital services regulations.

Frequently Asked Questions

Can I cancel TrainerRoad at any time?
Yes. There are no contracts or cancellation fees. Cancel anytime, but annual subscribers should cancel before renewal to avoid being charged again.
Will I get a refund?
Annual plans receive prorated refunds for unused months if cancelled before renewal. Monthly plans are non-refundable but end at your billing period close.
What happens to my training data?
Your complete training history and performance data are permanently saved and accessible if you resubscribe. The workout library becomes inaccessible immediately.
Does TrainerRoad offer a pause option?
No. Your only option is to cancel and resubscribe later. Your data will still be there when you return.
Can I resubscribe after cancelling?
Yes, anytime. All your training history and data remain in your account with no penalties for resubscribing.

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