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How to Cancel TK Maxx Treasure

Cancellation requires a phone call to TK Maxx customer services with your card details. Your account is deleted within 2-3 business days, and any unused vouchers are permanently forfeited.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refund applies as TK Maxx Treasure is free. All unused vouchers are forfeited upon cancellation.
After cancellation
Your personal data and loyalty record are deleted after cancellation. Transaction history may be retained for 6 years for tax compliance.

Cancellation Steps

Go directly to TK Maxx Treasure cancellation page

  1. Find your card number

    Locate your 16-digit TK Maxx Treasure card number from your card or confirmation email.

  2. Call customer services

    Ring 0844 800 3000 (UK) or visit tkmaxx.com/help to find the Ireland number.

  3. Request account cancellation

    Provide your card number and registered email, then ask to delete your loyalty account.

  4. Confirm cancellation details

    Ask for written confirmation via email with your cancellation date and account reference.

Tips & Things to Know

  • Check your voucher balance before cancelling - unused rewards will be permanently lost.
  • Cancellation takes 2-3 business days, so allow time before making new online orders.
  • You can rejoin TK Maxx Treasure anytime by applying for a new card in-store or online.

Your Consumer Rights

  • Consumer Rights Act 2015 (UK) protects you against unfair contract terms and cancellation restrictions.
  • EU Consumer Rights Directive 2011/83/EU (Ireland) guarantees your right to cancel membership contracts.

Frequently Asked Questions

Can I cancel TK Maxx Treasure anytime?
Yes, you can cancel without penalty or notice period. Contact customer services and cancellation processes within 2-3 business days.
Do I get a refund when I cancel?
No refund applies as the programme is free. However, check your voucher balance before cancelling as unused rewards are permanently lost.
What happens to my unused vouchers?
All active vouchers and points are permanently forfeited upon cancellation. Redeem any rewards before requesting deletion.
How do I cancel my account?
Call 0844 800 3000 (UK) with your card number or registered email and request cancellation. You can also email via tkmaxx.com/help.
Can I rejoin after cancelling?
Yes, you can rejoin anytime by applying for a new card in-store or online. You'll start earning rewards immediately on your next purchase.

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