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How to Cancel Birchbox

Birchbox sends a monthly box of beauty samples. You can cancel through your online account. Cancellation must be done before the 1st of the month to avoid the next box being dispatched.

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Quick Facts

Monthly cost
£14.95/mo
£179.40/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds on prepaid multi-month plans. Monthly plans stop at period end.
After cancellation
Account data retained; Birchbox points forfeited on cancellation.

Cancellation Steps

Go directly to Birchbox cancellation page

  1. Log in to Birchbox

    Go to birchbox.co.uk and sign in to your account.

  2. Go to account settings

    Navigate to your subscription management page.

  3. Click "Cancel Subscription"

    Find the cancellation option and click it.

  4. Complete the cancellation survey

    Answer a few questions and confirm your cancellation.

Tips & Things to Know

  • Cancel before the 1st of the month to avoid being charged for the next box.
  • Prepaid multi-month plans cannot be refunded mid-term.
  • Birchbox points expire upon cancellation — redeem them first.

Your Consumer Rights

  • You have 14 days from receiving your first box to cancel under the Consumer Contracts Regulations 2013

Frequently Asked Questions

When do I need to cancel to avoid the next box?
Cancel before the 1st of the month. After that, the next box is already in production.
Can I get a refund on a prepaid plan?
No, multi-month prepaid plans run until completion with no partial refund.
What happens to my Birchbox points?
Points are forfeited immediately upon cancellation. Redeem them before you cancel.
Can I pause instead of cancelling?
Birchbox does not currently offer a pause option for UK subscribers.
Will I still receive my last box after cancelling?
If you cancel after the cut-off, you will receive one more box and then your subscription ends.

Related Cancellation Guides