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How to Cancel Glossybox

Glossybox sends a monthly box of premium beauty products. Cancellation must be done through your account before the monthly cut-off date to avoid the next box being dispatched.

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Quick Facts

Monthly cost
£13.25/mo
£159.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Monthly plans cancel at period end. Prepaid plans run to completion with no refund.
After cancellation
Account data retained. GLOSSY credits forfeited on cancellation.

Cancellation Steps

Go directly to Glossybox cancellation page

  1. Log in to glossybox.co.uk

    Sign in to your account.

  2. Go to "My Subscription"

    Navigate to your subscription management page.

  3. Click "Cancel Subscription"

    Find the cancellation option.

  4. Complete cancellation

    Answer the cancellation survey and confirm. The next box will not be sent.

Tips & Things to Know

  • Cancel before the cut-off (usually mid-month) to avoid the next box.
  • Prepaid multi-month plans run until completion and cannot be refunded mid-term.
  • Any GLOSSY credits or rewards are forfeited upon cancellation.

Your Consumer Rights

  • You have 14 days from receiving your first box to cancel under the Consumer Contracts Regulations 2013

Frequently Asked Questions

When do I need to cancel to stop the next box?
Cancel before the mid-month cut-off date. The exact date varies, so check your account.
Can I get a refund on a prepaid plan?
No, prepaid multi-month plans run until completion with no partial refund.
What happens to my GLOSSY credits?
Credits and rewards are forfeited when you cancel. Use them before cancelling.
Can I pause my Glossybox subscription?
Glossybox does not currently offer a pause option for UK subscribers.
Does cancelling affect my Lookfantastic account?
Glossybox and Lookfantastic are related but have separate accounts and subscriptions.

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