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How to Cancel Costco Membership

Costco offers a full refund on membership fees at any time if you are not satisfied. You can cancel in-warehouse at the membership desk or by contacting customer service.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Full refund of membership fee at any time, no questions asked.
After cancellation
Purchase history retained per regulatory requirements.

Cancellation Steps

Go directly to Costco Membership cancellation page

  1. Visit your local Costco

    Go to the membership desk at any Costco warehouse.

  2. Request cancellation

    Tell the member services rep you want to cancel your membership.

  3. Return your membership card

    Hand over your Costco card. Household card holders should return theirs too.

  4. Receive your refund

    Costco will refund your annual membership fee in full.

Tips & Things to Know

  • Costco guarantees a full refund on membership at any time — no questions asked.
  • You can also cancel by calling 0118 973 0345.
  • If you cancel close to renewal, ensure your auto-renewal is turned off too.

Your Consumer Rights

  • Costco membership refund policy exceeds UK statutory minimum requirements

Frequently Asked Questions

Can I get a full refund on my Costco membership?
Yes, Costco offers a 100% satisfaction guarantee and will refund your membership fee at any time.
Can I cancel Costco online?
No, you must visit the membership desk at a warehouse or call 0118 973 0345.
Does my household member need to cancel separately?
Both the primary and household card should be returned when cancelling.
Can I rejoin after cancelling?
Yes, you can rejoin at any time by visiting a warehouse or signing up online.
What happens to my Costco credit card?
The Costco credit card is separate. Contact the card issuer to close that account.

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