How to Cancel Costco Membership
Costco offers a full refund on membership fees at any time if you are not satisfied. You can cancel in-warehouse at the membership desk or by contacting customer service.
Steps verified March 2026
Quick Facts
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Full refund of membership fee at any time, no questions asked.
After cancellation
Purchase history retained per regulatory requirements.
What to Watch Out For
- Must cancel in-warehouse or by phone, not online
- Household card holders must also return their cards
- Auto-renewal on credit/debit card enabled by default
Cancellation Steps
Go directly to Costco Membership cancellation pageVisit your local Costco
Go to the membership desk at any Costco warehouse.
Request cancellation
Tell the member services rep you want to cancel your membership.
Return your membership card
Hand over your Costco card. Household card holders should return theirs too.
Receive your refund
Costco will refund your annual membership fee in full.
Tips & Things to Know
- Costco guarantees a full refund on membership at any time — no questions asked.
- You can also cancel by calling 0118 973 0345.
- If you cancel close to renewal, ensure your auto-renewal is turned off too.
Your Consumer Rights
- Costco membership refund policy exceeds UK statutory minimum requirements
Frequently Asked Questions
Can I get a full refund on my Costco membership?
Yes, Costco offers a 100% satisfaction guarantee and will refund your membership fee at any time.
Can I cancel Costco online?
No, you must visit the membership desk at a warehouse or call 0118 973 0345.
Does my household member need to cancel separately?
Both the primary and household card should be returned when cancelling.
Can I rejoin after cancelling?
Yes, you can rejoin at any time by visiting a warehouse or signing up online.
What happens to my Costco credit card?
The Costco credit card is separate. Contact the card issuer to close that account.
Annual Cost
£33.60
per year for Costco Membership
Cancelling saves you this every year
