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How to Cancel Thriva Blood Tests

Cancellation is entirely online and takes effect immediately. Check your dispatch date first to avoid being charged for a kit already in transit.

Easy
Health & Wellness

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Quick Facts

Monthly cost
£30.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched kits. Cancellation is immediate; future charges stop upon confirmation.
After cancellation
All blood test results, health insights, and GP reviews are permanently retained and remain accessible after cancellation.

Cancellation Steps

Go directly to Thriva Blood Tests cancellation page

  1. Sign in to Thriva

    Go to thriva.co and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top menu and select 'Subscription' or 'My Subscription'.

  3. Click 'Manage Subscription'

    Find and click the 'Manage Subscription' button to access your cancellation controls.

  4. Confirm cancellation

    Click 'Cancel Subscription', answer optional feedback, then click 'Confirm Cancellation'.

Tips & Things to Know

  • Cancel at least 5-7 days before your next kit ships to avoid being charged for it.
  • Use the pause feature instead if you want a temporary break - you can pause for 1-3 months.
  • Your blood test results and health history remain accessible in your account after cancellation.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have the right to cancel distance contracts within 14 days of purchase.
  • Thriva allows cancellation at any time without penalty under its subscription terms.

Frequently Asked Questions

Can I cancel Thriva anytime without penalty?
Yes. There is no lock-in period or cancellation fee. However, you will be charged for kits already dispatched.
Do I get a refund if I cancel Thriva?
No refunds are issued for dispatched kits. Cancel before your next kit ships to avoid future charges.
Will I lose my blood test results after cancelling?
No. Your results, insights, and GP reviews remain permanently accessible in your account.
What's the difference between pausing and cancelling?
Pausing temporarily stops deliveries for 1-3 months. Cancelling ends your subscription. Both preserve your results.
How do I know when my next kit will ship?
Your subscription page shows the exact dispatch date. Check this before cancelling to avoid unexpected charges.

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