How to Cancel The Ordinary
The Ordinary offers skincare on auto-replenishment subscription. Cancel through your account.
Easy
Beauty & Personal CareSteps verified
Quick Facts
- Monthly cost
- £15.00/mo
- £180.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refund for dispatched orders.
- After cancellation
- Account preserved.
Cancellation Steps
Go directly to The Ordinary cancellation pageGo to theordinary.com
Sign in.
Go to My Account
Navigate to Subscriptions.
Click Cancel
Confirm.
Tips & Things to Know
- Cancel before the next processing date.
- One-time purchases always available.
- Part of the DECIEM family.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Is subscription required?
- No, one-time purchases available.
- Can I pause?
- Yes.
- Is The Ordinary part of DECIEM?
- Yes.
- Can I buy in shops?
- Yes, Boots, Sephora, and others.
- Can I resubscribe?
- Yes.