How to Cancel Prose Hair Care
Prose creates bespoke haircare products based on an in-depth consultation. Cancel your subscription through your account dashboard to stop recurring shipments.
Steps verified March 2026
Quick Facts
Monthly cost
£32.00/mo
£384.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Satisfaction guarantee — contact support for adjustments or refunds.
After cancellation
Hair consultation data preserved in account.
Cancellation Steps
Go directly to Prose Hair Care cancellation pageLog in to Prose
Go to prose.com and sign in.
Go to your dashboard
Navigate to your account dashboard and find your active subscription.
Cancel subscription
Click "Manage Subscription" then "Cancel" and confirm.
Tips & Things to Know
- Cancel before the next processing date to avoid charges.
- Prose saves your hair consultation so you can reorder anytime.
- Consider adjusting frequency if you are just receiving too much product.
Frequently Asked Questions
Is my formula saved?
Yes, your custom consultation and formula are saved if you return.
Can I pause?
Yes, you can pause your subscription or adjust delivery intervals.
What if I do not like the product?
Prose offers a satisfaction guarantee — contact them for reformulation or refund.
Annual Cost
£384.00
per year for Prose Hair Care
Cancelling saves you this every year