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How to Cancel Madison Reed

Cancellation is simple and done entirely online through your account settings. Your subscription stops immediately, though you must cancel before your billing date to avoid charges.

Moderate
Beauty & Personal Care

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Quick Facts

Monthly cost
£16.00/mo
£192.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for subscription cancellation. Unused products in original packaging can be returned within 30 days.
After cancellation
Your colour profile and order history are saved for 12 months after cancellation. After 12 months of inactivity, your profile may be archived.

Cancellation Steps

Go directly to Madison Reed cancellation page

  1. Sign in to Madison Reed

    Go to madison-reed.com and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top right and select "My Account" from the menu.

  3. Find your subscription

    Locate the "Auto-Delivery" section to see your active subscription and next billing date.

  4. Cancel subscription

    Click "Cancel Subscription" and confirm to complete cancellation immediately.

Tips & Things to Know

  • Cancel before your next billing date to avoid unwanted charges. Check the exact date in your account.
  • Use the "Pause Subscription" feature to temporarily delay shipments for 1-3 months instead of cancelling.
  • Your colour profile and order history are saved for 12 months if you decide to rejoin later.

Your Consumer Rights

  • US - FTC regulations require simple cancellation mechanisms and prompt honouring of cancellation requests for subscription services.
  • You have the right to dispute unauthorised charges with your payment provider.

Frequently Asked Questions

Can I cancel Madison Reed at any time?
Yes, with no penalties. Cancel before your billing date to avoid the next charge.
Will I get a refund for cancelling?
No refund for past charges, but unused products in original packaging can be returned within 30 days.
What happens to my colour profile after cancellation?
Your profile is saved for 12 months, so you can rejoin anytime with your previous preferences restored.
How long does cancellation take?
It takes 2-5 minutes online. You'll receive a confirmation email within minutes.
What's the difference between pausing and cancelling?
Pausing temporarily delays shipments for 1-3 months. Cancelling stops the subscription permanently but saves your profile for 12 months.

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