How to Cancel Tesco Mobile
Tesco Mobile is relatively straightforward to cancel. Monthly SIM-only plans have no minimum term. If you are on a phone contract, early termination fees may apply. You can get your PAC code by text.
Steps verified March 2026
Quick Facts
Monthly cost
£12.00/mo
£144.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Notice period
30 days
Refund policy
Early termination fees apply for in-contract customers. No partial month refunds.
After cancellation
Account information retained for regulatory and billing purposes.
What to Watch Out For
- Offers retention deals when you call to cancel
Cancellation Steps
Go directly to Tesco Mobile cancellation pageCheck your contract status
Log into your Tesco Mobile account online to check whether you are in or out of contract.
Get your PAC or STAC code
Text PAC to 65075 to receive your porting authorisation code, or STAC to 75075 to cease the number.
Contact Tesco Mobile
Call 0345 301 4455 to formally request cancellation if needed.
Confirm and wait
Once your PAC is used with a new provider, Tesco Mobile will cancel your account automatically.
Tips & Things to Know
- SIM-only monthly plans can be cancelled at any time with 30 days notice.
- Collect your Clubcard points before cancelling as they may be linked to your account.
- Check if you owe anything on a device plan before cancelling.
Your Consumer Rights
- Under Ofcom switching rules, you can obtain a PAC code by texting 65075.
- Tesco Mobile must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Can I cancel Tesco Mobile online?
Not fully. You need to text for a PAC code or call to complete cancellation.
Is there a cancellation fee for Tesco Mobile?
Only if you are within a minimum contract term on a phone plan.
How do I keep my Tesco Mobile number?
Text PAC to 65075 to get your porting code and give it to your new provider.
What happens to my Clubcard points?
Points earned through Tesco Mobile may be affected. Check your Clubcard balance first.
Can I switch to SIM-only instead of cancelling?
Yes. Once your phone contract ends, you can move to a cheaper SIM-only deal.
Annual Cost
£144.00
per year for Tesco Mobile
Cancelling saves you this every year