How to Cancel TD Bank US
TD Bank account closure requires a branch visit or phone call - you cannot close online. Ensure your balance is transferred and all pending transactions have cleared before requesting closure.
Moderate
BankingSteps verified
Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Your remaining balance is transferred to your new account or sent by cheque within 5-7 business days.
- After cancellation
- TD Bank retains account records for 7 years per federal regulatory requirements.
Cancellation Steps
Go directly to TD Bank US cancellation pageTransfer your balance
Move funds to another account and redirect automatic payments before closure.
Wait for pending transactions
Ensure all cheques and transfers have fully cleared your account.
Visit a branch or call
Go in-person with photo ID or call 1-888-751-9000 to request closure.
Get closure confirmation
Request a written letter confirming your account has been closed.
Tips & Things to Know
- Download or print all statements before closing your account.
- Check that joint account holders both agree to closure if applicable.
- Some accounts incur early closure fees within the first year - ask before requesting.
Your Consumer Rights
- The Consumer Financial Protection Bureau (CFPB) enforces fair banking practices and handles complaints.
- Regulation E protects your rights regarding electronic fund transfers and account closures.
Frequently Asked Questions
- Can I close my TD Bank account online?
- No. You must visit a branch in person with photo ID or call 1-888-751-9000.
- Will I be charged a fee to close my account?
- Some accounts have an early closure fee if closed within the first year. Ask your branch.
- What happens to my remaining balance?
- TD Bank transfers it to your new account or sends a cheque by mail.
- How long does TD Bank account closure take?
- Same day at a branch. By phone, closure is confirmed within 1-2 business days.
- Do I need to cancel my TD credit card separately?
- Yes. TD credit cards are separate products and must be cancelled independently.