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How to Cancel TD Bank US

TD Bank account closure requires a branch visit or phone call - you cannot close online. Ensure your balance is transferred and all pending transactions have cleared before requesting closure.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Your remaining balance is transferred to your new account or sent by cheque within 5-7 business days.
After cancellation
TD Bank retains account records for 7 years per federal regulatory requirements.

Cancellation Steps

Go directly to TD Bank US cancellation page
  1. Transfer your balance

    Move funds to another account and redirect automatic payments before closure.

  2. Wait for pending transactions

    Ensure all cheques and transfers have fully cleared your account.

  3. Visit a branch or call

    Go in-person with photo ID or call 1-888-751-9000 to request closure.

  4. Get closure confirmation

    Request a written letter confirming your account has been closed.

Tips & Things to Know

  • Download or print all statements before closing your account.
  • Check that joint account holders both agree to closure if applicable.
  • Some accounts incur early closure fees within the first year - ask before requesting.

Your Consumer Rights

  • The Consumer Financial Protection Bureau (CFPB) enforces fair banking practices and handles complaints.
  • Regulation E protects your rights regarding electronic fund transfers and account closures.

Frequently Asked Questions

Can I close my TD Bank account online?
No. You must visit a branch in person with photo ID or call 1-888-751-9000.
Will I be charged a fee to close my account?
Some accounts have an early closure fee if closed within the first year. Ask your branch.
What happens to my remaining balance?
TD Bank transfers it to your new account or sends a cheque by mail.
How long does TD Bank account closure take?
Same day at a branch. By phone, closure is confirmed within 1-2 business days.
Do I need to cancel my TD credit card separately?
Yes. TD credit cards are separate products and must be cancelled independently.