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How to Cancel Tate Members

Cancellation requires contacting Tate by phone or email, as there is no online self-service option. You must also separately cancel the direct debit with your bank, as Tate cannot do this for you.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refunds offered. Your membership benefits continue until the end of your current term.
After cancellation
Tate retains membership records and personal data after cancellation for administrative and legal purposes under UK GDPR. You can request deletion by contacting Tate.

Cancellation Steps

Go directly to Tate Members cancellation page

  1. Gather your membership details

    Find your Tate membership number from your card or welcome letter.

  2. Contact Tate Membership Services

    Email membership@tate.org.uk or call 020 7887 8888 with your cancellation request.

  3. Get written confirmation

    Request email confirmation of your cancellation date and keep it for your records.

  4. Cancel the direct debit with your bank

    Contact your bank separately to cancel the direct debit; Tate cannot do this for you.

Tips & Things to Know

  • Cancelling with Tate alone is not enough - you must separately instruct your bank or you will continue to be charged.
  • Allow 5 - 7 days for confirmation from Tate and for your bank to process the direct debit cancellation.
  • Your membership benefits continue until the end of your current term, so use free exhibitions before your access ends.

Your Consumer Rights

  • Consumer Rights Act 2015: Protects you against unfair contract terms and requires reasonable care in handling cancellations.
  • Data Protection Act 2018 and UK GDPR: You have the right to access, rectify, and request deletion of your personal data.

Frequently Asked Questions

Can I cancel Tate membership at any time?
Yes, you can cancel anytime by contacting Tate via phone or email. No refunds are offered, but benefits continue until your term ends.
Will I get a refund if I cancel?
No. Tate does not offer refunds or pro-rata reimbursement under any circumstances.
What happens if I only cancel with Tate and not my bank?
Your bank will continue processing the £75 payment because Tate cannot cancel the direct debit. You must contact your bank separately.
How long does cancellation take?
The request takes minutes via phone or email, but allow 5 - 7 days for confirmation and for your bank to process the cancellation.
Can I rejoin after cancelling?
Yes, you can rejoin at any time with no penalties or waiting period.

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