How to Cancel Superloop AU
Superloop provides NBN broadband. Cancel by contacting customer service.
Moderate
TelecomsSteps verified
Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- No exit fees.
- After cancellation
- Records retained.
Cancellation Steps
Go directly to Superloop AU cancellation pageContact Superloop
Phone or email support.
Request cancellation
Provide account details.
Return equipment
If applicable.
Tips & Things to Know
- No lock-in contracts.
- Port to another provider.
- Check final bill.
Your Consumer Rights
- Australian Consumer Law.
Frequently Asked Questions
- Contract?
- No lock-in.
- Fees?
- No exit fees.
- Can I rejoin?
- Yes.
- NBN?
- Yes.
- Exetel?
- Superloop acquired Exetel.