How to Cancel Starling Business
Starling Business account is free for basic use. Close through the app after withdrawing funds.
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Full balance returned.
- After cancellation
- Records retained per FCA requirements.
Cancellation Steps
Go directly to Starling Business cancellation pageOpen Starling app
Sign in.
Transfer all funds
Move money to another account.
Cancel direct debits
Cancel all outgoing payments.
Close account
Go to Settings > Close Account.
Tips & Things to Know
- Transfer all funds first.
- Cancel direct debits and standing orders.
- Download statements for your records.
- Cannot close with outstanding payments.
Your Consumer Rights
- FCA regulated.
- FSCS protected.
Frequently Asked Questions
- Outstanding payments?
- Must be resolved before closing.
- Statements?
- Download before closing.
- Can I reopen?
- Apply for a new account.
- Free?
- Basic account is free.
- FSCS?
- Yes, protected.