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How to Cancel Razer Cortex

Razer Cortex is free software with no subscription, so you simply uninstall it. Your Razer ID account and points remain unless you manually delete your account.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Razer Cortex is free software. No charges or refunds apply.
After cancellation
Your Razer ID account and data (points, achievements) are preserved after uninstalling. Deleting your Razer ID account permanently removes all linked data within 30 days.

Cancellation Steps

Go directly to Razer Cortex cancellation page

  1. Open Windows Settings

    Press Windows Key + I, then go to Apps > Apps & Features.

  2. Find and uninstall Razer Cortex

    Search for 'Razer Cortex', click it, then select 'Uninstall' and confirm.

  3. Remove remaining shortcuts

    Delete any Razer Cortex shortcuts from your Desktop and Start Menu.

  4. Delete your Razer ID account (optional)

    Sign in at razerid.razer.com, go to Account Settings, select 'Delete Account', and confirm.

Tips & Things to Know

  • Razer Cortex is free software - uninstalling simply removes it from your PC.
  • Your Razer Gold and Silver points stay in your Razer ID account after uninstalling.
  • You can reinstall Cortex anytime and your Razer ID profile restores instantly.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 protects you regarding digital software and unfair contract terms.
  • US: FTC regulations apply to software distribution and consumer protection practices.

Frequently Asked Questions

Do I need to cancel anything to stop using Razer Cortex?
No. Razer Cortex is free software with no subscription. Simply uninstall it from Windows Settings.
Will uninstalling Cortex delete my Razer ID and data?
No. Your Razer ID, achievements, and points remain unless you manually delete your account at razerid.razer.com.
What happens to my Razer Gold after I uninstall?
Your Razer Gold and Silver points are stored in your Razer ID account, not Cortex. Uninstalling does not affect them.
How do I permanently delete my Razer ID account?
Sign in at razerid.razer.com, go to Account Settings, select 'Delete Account', and confirm. Contact support.razer.com if needed.
Can I reinstall Razer Cortex after uninstalling?
Yes. Reinstall anytime from razer.com and your Razer ID will restore your profile instantly.

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