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How to Cancel RACV Membership AU

RACV membership cancellation is phone-only and entitles you to a pro-rata refund for unused months. Important: RACV Insurance products are billed separately and must be cancelled independently.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refund for unused membership months, processed within 5-10 business days to your original payment method.
After cancellation
RACV retains membership records for 7 years under Australian financial services regulations. Your data is protected under the Privacy Act 1988 (Cth).

Cancellation Steps

Go directly to RACV Membership AU cancellation page

  1. Gather your membership number

    Find your RACV membership number from your card, renewal letter, or online account.

  2. Call RACV on 13 19 55

    Phone Monday-Friday 8am-6pm or Saturday 9am-5pm AEDT. This is the only way to cancel.

  3. Request cancellation and note your reference

    Tell the representative you want to cancel and ask for your cancellation reference number.

  4. Confirm refund details in writing

    Request written confirmation of your pro-rata refund amount and processing timeframe.

Tips & Things to Know

  • RACV Insurance policies won't cancel automatically - you must cancel car, home, and travel insurance separately.
  • Call early morning or mid-afternoon to avoid peak hold times on the customer service line.
  • Ask about returning member incentives before finalising cancellation if you might rejoin later.

Your Consumer Rights

  • Australian Consumer Law (Competition and Consumer Act 2010) protects you against unfair contract terms.
  • Privacy Act 1988 (Cth) governs how RACV collects, uses, and stores your personal information.

Frequently Asked Questions

Can I cancel RACV anytime without penalty?
Yes. RACV membership has no contract or early termination fees. Cancellation must be processed by phone on 13 19 55.
Do I get a refund when I cancel?
Yes. You receive a pro-rata refund for unused membership months within 5-10 business days to your original payment method.
Will my RACV insurance cancel automatically?
No. RACV Insurance is billed separately and won't cancel with your membership. You must cancel each insurance policy independently.
How long does RACV cancellation take?
The phone call takes 10-15 minutes. Written confirmation arrives within 3-5 days, and refunds process within 5-10 additional days.
Can I rejoin RACV after cancelling?
Yes, you can rejoin anytime. Previous members may receive promotional discounts - ask when calling 13 19 55.

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