PureCloud Storage logo

How to Cancel PureCloud Storage

pCloud offers cloud storage with premium plans for extra space and encryption. Cancel through account settings.

Easy
Cloud Storage

Steps verified

Quick Facts

Pricing (all plans)
Premium 500GB500GB storage£4.99/mo
Premium Plus 2TB2TB storage + encryption£9.99/mo
Highest tier = £49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for active periods.
After cancellation
Free account (10GB) continues. Files above limit may be inaccessible.

Cancellation Steps

Go directly to PureCloud Storage cancellation page
  1. Go to my.pcloud.com

    Sign in.

  2. Go to Settings

    Find subscription management.

  3. Cancel

    Click cancel subscription.

Tips & Things to Know

  • Download your files before cancelling.
  • Free 10GB tier continues.
  • Lifetime plans do not need cancellation.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Free tier?
Yes, 10GB.
Download files first?
Yes, strongly recommended.
Lifetime plan?
One-off payment, no recurring charges.
Encryption?
pCloud Crypto is an add-on.
Can I rejoin?
Yes.