Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Planet Fitness logo

How to Cancel Planet Fitness

Planet Fitness is the largest gym chain in the US with over 2,400 locations. Despite its low prices, cancellation is notoriously inconvenient -- it must be done in person at your home club or by certified mail. Online and phone cancellations are not accepted. There is no early termination fee for month-to-month members, but annual fees are non-refundable.

Hard
Fitness

Steps verified

Quick Facts

Monthly cost
£10.00/mo
£169.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
No refunds for unused months or the annual fee. Must cancel before the 10th to avoid next month charge.
After cancellation
Membership records are retained by the individual franchise location.

Cancellation Steps

Go directly to Planet Fitness cancellation page

  1. Visit your home club

    Go to the Planet Fitness location where you signed up (your "home club").

  2. Request a cancellation form

    Ask the front desk for a membership cancellation form.

  3. Fill out and submit the form

    Complete the form and hand it to staff. Get a copy for your records.

  4. Alternative: send certified mail

    Write a cancellation letter including your name, address, phone, and membership barcode. Send by certified mail to your home club.

  5. Verify cancellation

    Check your bank statement to confirm no further charges. Follow up if charges continue.

Tips & Things to Know

  • Cancel before the 10th of the month to avoid being charged for the next month.
  • The annual fee (typically $49) is charged once a year and is non-refundable.
  • If you moved away from your home club, certified mail is your only option.

Your Consumer Rights

  • Many US states have gym membership cancellation laws (e.g. New York GBL 627, California Civil Code 1812.80).
  • Some states require gyms to accept cancellation by certified mail.
  • The FTC has warned against gym chains that make cancellation unreasonably difficult.

Frequently Asked Questions

Can I cancel Planet Fitness online?
No. You must cancel in person at your home club or by certified mail.
Is there a cancellation fee?
No cancellation fee for month-to-month members. The $49 annual fee is non-refundable.
What if I moved to a different city?
Send a certified cancellation letter to your home club address.
When do I need to cancel by?
Cancel before the 10th of the month to avoid being charged for the next month.
Can I freeze my Planet Fitness membership?
Yes. Most locations allow a temporary freeze for a small monthly fee.

Related Cancellation Guides