How to Cancel Photobox
Photobox Plus (formerly VIP) gives discounts on photo products and free delivery. You can cancel through your account settings online. Photos stored in your Photobox account remain accessible.
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Quick Facts
- Monthly cost
- £4.99/mo
- £59.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for the membership fee. Discounts on orders placed before cancellation are retained.
- After cancellation
- Photos and albums stored in your Photobox account are unaffected by cancelling Plus membership.
Cancellation Steps
Go directly to Photobox cancellation pageGo to photobox.co.uk
Sign in to your account.
Go to "My Account"
Navigate to your account settings.
Find "Photobox Plus"
Locate the membership management section.
Click "Cancel"
Confirm the cancellation. Discounts end at the billing period end.
Tips & Things to Know
- Your uploaded photos and albums are not affected by cancelling Plus.
- Standard Photobox pricing still applies without the membership.
- Check for promotional offers before paying full price on your next order.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
- Physical products ordered through Photobox have separate return rights under the Consumer Rights Act 2015.
Frequently Asked Questions
- Will I lose my photos if I cancel Photobox Plus?
- No. Your uploaded photos and albums are stored in your Photobox account regardless of Plus status.
- Can I still order from Photobox without Plus?
- Yes. You can order at standard prices. Plus just provides membership discounts and free delivery.
- Is Photobox Plus worth it?
- If you order photo products regularly, the free delivery and discounts usually exceed the membership cost.
- How do I cancel Photobox Plus?
- Go to photobox.co.uk > My Account > Photobox Plus > Cancel.
- Does Photobox Plus include free delivery?
- Yes. Free standard delivery on all orders is a key benefit of Plus membership.
