Photobox logo

How to Cancel Photobox

Photobox Plus (formerly VIP) gives discounts on photo products and free delivery. You can cancel through your account settings online. Photos stored in your Photobox account remain accessible.

Moderate
~5 minutes
Shopping

Steps verified March 2026

Quick Facts

Monthly cost

£4.99/mo

£59.88/year

Cancel online?

Yes

Pause option?

No

Refund policy

No refunds for the membership fee. Discounts on orders placed before cancellation are retained.

After cancellation

Photos and albums stored in your Photobox account are unaffected by cancelling Plus membership.

What to Watch Out For

  • Shows how much you have saved with Plus to create loss aversion during cancellation
  • Offers a discounted renewal rate during the cancellation flow

Cancellation Steps

Go directly to Photobox cancellation page
1

Go to photobox.co.uk

Sign in to your account.

2

Go to "My Account"

Navigate to your account settings.

3

Find "Photobox Plus"

Locate the membership management section.

4

Click "Cancel"

Confirm the cancellation. Discounts end at the billing period end.

Tips & Things to Know

  • Your uploaded photos and albums are not affected by cancelling Plus.
  • Standard Photobox pricing still applies without the membership.
  • Check for promotional offers before paying full price on your next order.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
  • Physical products ordered through Photobox have separate return rights under the Consumer Rights Act 2015.

Frequently Asked Questions

Will I lose my photos if I cancel Photobox Plus?

No. Your uploaded photos and albums are stored in your Photobox account regardless of Plus status.

Can I still order from Photobox without Plus?

Yes. You can order at standard prices. Plus just provides membership discounts and free delivery.

Is Photobox Plus worth it?

If you order photo products regularly, the free delivery and discounts usually exceed the membership cost.

How do I cancel Photobox Plus?

Go to photobox.co.uk > My Account > Photobox Plus > Cancel.

Does Photobox Plus include free delivery?

Yes. Free standard delivery on all orders is a key benefit of Plus membership.

Annual Cost

£59.88

per year for Photobox

Cancelling saves you this every year

Contact Details