How to Cancel Optus AU
Optus provides mobile, broadband, and entertainment services in Australia. Cancel by calling.
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Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Check contract.
- After cancellation
- Records retained.
Cancellation Steps
Go directly to Optus AU cancellation pageLog in to My Optus
Check your plan details.
Call Optus
Phone 133 937.
Request cancellation
Provide account number.
Return equipment
Return modem if applicable.
Tips & Things to Know
- Port number to new provider.
- Check contract and exit fees.
- Return equipment.
Your Consumer Rights
- Australian Consumer Law.
Frequently Asked Questions
- Port?
- Yes.
- Contract?
- Check terms.
- Equipment?
- Return modem.
- Can I rejoin?
- Yes.
- Prepaid?
- Stop recharging.