How to Cancel OneDrive
OneDrive provides cloud storage as part of Microsoft 365 or as a standalone plan. Cancel through your Microsoft account to stop recurring billing for additional storage.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
Prorated refund if cancelled within the first 30 days of an annual plan.
After cancellation
Files retained for up to 12 months after account becomes over-quota. After 12 months, files may be deleted.
Cancellation Steps
Go directly to OneDrive cancellation pageSign in to Microsoft
Go to account.microsoft.com and sign in with your Microsoft account.
Go to Services & subscriptions
Click "Services & subscriptions" in the top navigation.
Cancel OneDrive or Microsoft 365
Find your OneDrive or Microsoft 365 subscription and click "Manage" > "Cancel".
Confirm cancellation
Follow the prompts to confirm. Choose whether to cancel immediately or at period end.
Tips & Things to Know
- You keep 5 GB of free OneDrive storage after cancelling.
- If you exceed 5 GB, you cannot add new files until you reduce usage.
- Download files you need before your storage is reduced.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
- 14-day cooling-off period for EU/UK digital subscriptions.
Frequently Asked Questions
What happens to my files?
Files are retained but you cannot add new ones if over the 5 GB free limit.
Does cancelling affect Microsoft 365 apps?
If you cancel Microsoft 365, you lose access to Office apps and the extra OneDrive storage.
Can I switch to a cheaper plan?
Yes, you can downgrade to the standalone 100 GB plan or use the free 5 GB tier.
How long are my files kept?
Microsoft retains files for up to 12 months if your account is over-quota.
Annual Cost
£19.99
per year for OneDrive
Cancelling saves you this every year