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How to Cancel Numan Health

Cancellation is completed entirely online through your account. You must cancel at least 48 hours before your next dispatch to avoid being charged.

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Health & Wellness

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Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched medications. Cancel before dispatch to avoid future charges.
After cancellation
Medical records are retained indefinitely for legal compliance. Request deletion via support, though statutory records may be kept.

Cancellation Steps

Go directly to Numan Health cancellation page

  1. Sign in to Numan

    Go to numan.com and log in with your email address and password.

  2. Go to Account settings

    Click your profile icon in the top right, then select 'My Account' or 'Dashboard'.

  3. Find your active subscriptions

    Locate your active treatment and check the next dispatch date to avoid unwanted charges.

  4. Cancel your subscription

    Click 'Cancel Subscription' next to your treatment and confirm. You'll receive a confirmation email.

Tips & Things to Know

  • Cancel at least 48 hours before your next dispatch date to avoid being charged for that month.
  • Use the pause option instead if you might resume treatment - it preserves your prescription history.
  • Your prescription remains valid after cancellation and can be used at other pharmacies.

Your Consumer Rights

  • Consumer Rights Act 2015 - right to cancel digital services within 14 days and protection against unfair terms.
  • UK GDPR - right to access, correct, and request deletion of your personal medical data.

Frequently Asked Questions

Can I cancel Numan anytime?
Yes, anytime without penalties. Cancel at least 48 hours before your next dispatch to avoid charges.
Will I get a refund from Numan?
No refunds for dispatched medications. If you cancel before dispatch, you won't be charged for future months.
What happens to my medical records after cancellation?
Records are retained indefinitely for legal compliance. Your prescription remains valid at other pharmacies.
Can I pause instead of cancelling?
Yes. Pause suspends your subscription and prevents charges whilst keeping your account and prescription history active.
Are Numan doctors registered?
Yes, all doctors are GMC-registered medical professionals qualified to prescribe in the UK.

Related Cancellation Guides