How to Cancel Numan
Cancellation is done online through your account settings. Your current treatment cycle continues until the end of your billing period.
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Quick Facts
- Monthly cost
- £20.00/mo
- £240.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds on shipped orders. Access continues until the end of your billing period.
- After cancellation
- Medical records are retained in accordance with UK healthcare regulations and cannot be deleted.
Cancellation Steps
Go directly to Numan cancellation pageSign in to Numan
Go to numan.com and log in with your account credentials.
Go to Account Settings
Click your profile icon and select "Account Settings" from the menu.
Click "Cancel Subscription"
Find the subscription section and select the cancel option.
Confirm cancellation
Complete the cancellation process and you will receive a confirmation email.
Tips & Things to Know
- Consider pausing your subscription instead if you might resume treatment later.
- Cancel before your next billing date to avoid being charged.
- Keep your confirmation email for your records.
Your Consumer Rights
- The Consumer Contracts Regulations 2013 gives you a 14-day cooling-off period for new online purchases.
- The Consumer Rights Act 2015 protects your rights as a UK consumer.
Frequently Asked Questions
- Can I cancel Numan at any time?
- Yes. You can cancel your subscription anytime without penalty through your account.
- Will I get a refund if I cancel Numan?
- No refunds are issued on shipped orders. You keep access until the end of your billing period.
- What happens to my medical records after cancellation?
- Medical records are retained in accordance with UK healthcare regulations.
- Can I pause instead of cancelling?
- Yes. Numan offers a pause option if you want to suspend your subscription temporarily.
- How quickly does cancellation take effect?
- Cancellation is instant online. Your subscription stops renewing at the next billing date.