Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
NRMA Membership AU logo

How to Cancel NRMA Membership AU

NRMA membership cancellation requires a phone call to 13 11 22 during business hours. You'll receive a pro-rata refund for unused months within 5-10 business days.

Moderate
Memberships

Steps verified

Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refunds for mid-year cancellations, processed within 5-10 business days to your original payment method.
After cancellation
NRMA retains membership records and personal data for 7 years after cancellation for legal compliance. Your information may be used if you rejoin.

Cancellation Steps

Go directly to NRMA Membership AU cancellation page

  1. Gather your membership number

    Find your NRMA membership card or statement to locate your 8-10 digit membership number.

  2. Call 13 11 22 during business hours

    Contact NRMA Monday-Friday 8am-6pm or Saturday 9am-5pm AEST with your membership number ready.

  3. Request cancellation and confirm the date

    Tell the representative you want to cancel and choose whether it ends immediately or at renewal.

  4. Ask for written confirmation via email

    Request a cancellation letter with your membership number, cancellation date, and refund amount.

Tips & Things to Know

  • NRMA membership and car insurance are separate - cancelling roadside assistance won't affect your insurance.
  • You'll receive a pro-rata refund for unused months, processed within 5-10 business days.
  • Cancel at least 1-2 weeks before your renewal date to avoid automatic renewal charges.

Your Consumer Rights

  • Australian Consumer Law protects your right to cancel without penalty and requires accurate refund information.
  • Privacy Act 1988 gives you the right to request what personal data NRMA holds about you.

Frequently Asked Questions

Can I cancel NRMA membership without penalty?
Yes, there are no lock-in contracts or early termination fees. Cancellation must be done by phone on 13 11 22.
Will I get a refund if I cancel mid-year?
Yes, you'll receive a pro-rata refund for unused months, processed within 5-10 business days.
Does cancelling membership also cancel my car insurance?
No. Roadside assistance and car insurance are separate products. You must cancel each separately.
How long does the cancellation call take?
The call typically takes 5-10 minutes. Your cancellation is processed immediately or at your next renewal date.
Can I rejoin NRMA after cancelling?
Yes, you can rejoin at any time by calling 13 11 22 with no waiting period.

Related Cancellation Guides