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How to Cancel Natural History Museum Membership

NHM membership gives access to exhibitions and member events. Cancel by contacting member services.

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Memberships

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refunds.
After cancellation
Records retained.

Cancellation Steps

Go directly to Natural History Museum Membership cancellation page
  1. Contact NHM

    Email membership@nhm.ac.uk or call 020 7942 5000.

  2. Request cancellation

    Provide membership number.

  3. Confirm

    Written confirmation.

Tips & Things to Know

  • Also cancel direct debit through bank.
  • Benefits end at expiry.
  • General museum entry is free.

Your Consumer Rights

  • Consumer Rights Act 2015.

Frequently Asked Questions

Museum free?
Yes, general entry is free.
Membership for?
Exhibitions, events, and behind-the-scenes.
Direct debit?
Cancel through bank.
Can I rejoin?
Yes.
Family?
Family membership available.