How to Cancel National Art Pass
The National Art Pass from Art Fund provides free or discounted entry to galleries and exhibitions across the UK. Cancel by contacting Art Fund membership services.
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Quick Facts
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- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Full refund within 14 days. No refunds after 14 days of purchase.
- After cancellation
- Membership data retained per Art Fund privacy policy.
Cancellation Steps
Go directly to National Art Pass cancellation pageContact Art Fund
Call 020 7225 4800 or email membership@artfund.org.
Provide membership details
Give your membership number and request cancellation.
Cancel direct debit
If paying by direct debit, cancel with both Art Fund and your bank.
Receive confirmation
Request email confirmation that your membership will not renew.
Tips & Things to Know
- Your pass remains valid until its expiry date.
- Art Fund is a charity—your membership supports museum acquisitions and conservation.
- Check if you have any unused exhibition tickets or offers before cancelling.
Your Consumer Rights
- UK Consumer Rights Act 2015 applies.
- 14-day cooling-off period under Consumer Contracts Regulations.
Frequently Asked Questions
- Can I cancel online?
- No, you need to call or email Art Fund to cancel.
- Does the pass cover all exhibitions?
- The National Art Pass gives free entry to many exhibitions and 50% off at major shows. Not all exhibitions are covered.
- Can I get a student rate?
- Yes, a discounted rate is available for students and under-30s.