How to Cancel Myprotein
Myprotein offers subscribe-and-save options on supplements and protein products. Cancellation of recurring orders is managed through your account. Individual orders cannot be cancelled once dispatched.
Moderate
FitnessSteps verified
Quick Facts
- Monthly cost
- £25.00/mo
- £300.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Orders already dispatched cannot be refunded until returned. Unopened items can be returned within 30 days.
- After cancellation
- Your account and order history are retained after cancelling subscriptions.
Cancellation Steps
Go directly to Myprotein cancellation pageLog into Myprotein
Go to myprotein.com and sign into your account.
Go to Subscriptions
Find your active subscriptions in your account settings.
Cancel the subscription
Click "Cancel" on the subscription you want to stop.
Confirm
Follow the confirmation steps to stop future deliveries.
Tips & Things to Know
- Cancel before the next dispatch date to avoid receiving another delivery.
- You can skip individual deliveries instead of cancelling entirely.
- Check for any loyalty points balance before cancelling.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day right to cancel for online purchases.
- Myprotein must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel Myprotein subscriptions online?
- Yes. Subscription cancellation is self-service through your account.
- Can I skip a delivery instead?
- Yes. You can skip individual deliveries without cancelling the subscription.
- Will I lose my loyalty points?
- Points remain in your account even after cancelling subscriptions.
- Can I return Myprotein products?
- Yes. Unopened items can be returned within 30 days for a refund.
- Is there a minimum subscription period?
- No. Subscribe-and-save orders can be cancelled at any time.