How to Cancel MyPossibleSelf
Cancellation is done through your app store, not the app itself. Access continues until the end of your current billing period. Deleting the app alone won't cancel your subscription.
Easy
Health & WellnessSteps verified
Quick Facts
- Monthly cost
- £5.99/mo
- £47.99/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for partial billing periods. Access continues until the end of your billing cycle.
- After cancellation
- Account data is retained for 30 days after cancellation. After that, all data is permanently deleted.
Cancellation Steps
Go directly to MyPossibleSelf cancellation pageIdentify your subscription source
Check whether you subscribed via App Store, Google Play, or the MyPossibleSelf website.
Cancel on iPhone
Go to Settings > Apple ID > Subscriptions > MyPossibleSelf > Cancel Subscription.
Cancel on Android
Open Google Play Store > Menu > Subscriptions > MyPossibleSelf > Cancel.
Confirm cancellation
Follow the prompts to confirm. Access continues until the end of your billing cycle.
Tips & Things to Know
- Deleting the app does not cancel your subscription - use app store settings instead.
- Export or screenshot journal entries and progress before your access ends.
- Free tier content remains available after cancellation without payment.
Your Consumer Rights
- Under the UK Consumer Rights Act 2015, you have 14 days to cancel from purchase.
- Cancellation must not be more difficult than the sign-up process under Consumer Contracts Regulations 2013.
Frequently Asked Questions
- Will I lose my progress if I cancel?
- No. Your data and progress are retained while your account exists. Cancelling the subscription does not delete your account.
- Can I use MyPossibleSelf for free?
- Yes. The app offers free content on its free tier, though premium programmes require a paid subscription.
- Do I get a refund if I cancel mid-month?
- No. MyPossibleSelf does not offer refunds for partial billing periods. Access continues until your billing cycle ends.
- Can I pause instead of cancelling?
- MyPossibleSelf does not offer a pause option. You must cancel and rejoin later if you wish to use the service again.
- How do I delete my account entirely?
- Contact MyPossibleSelf support to request full account and data deletion.