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How to Cancel Moonpig Plus

Moonpig Plus cancellation is quick and done entirely online through your account. Your benefits continue until the end of your current billing period, with no refunds for partial months.

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Quick Facts

Monthly cost
£9.99/mo
£119.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months. You retain access to Plus benefits until the end of your current billing period.
After cancellation
Your account details and order history are permanently saved after cancellation.

Cancellation Steps

Go directly to Moonpig Plus cancellation page

  1. Sign in to Moonpig

    Go to moonpig.com and log in with your account credentials.

  2. Go to My Account

    Click your profile icon or navigate to the account settings section.

  3. Click Manage Moonpig Plus

    Find your subscription details and select the option to manage or edit your Plus membership.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. Your benefits end at the next billing date.

Tips & Things to Know

  • Card reminders continue working after cancellation - you just lose free delivery and discounts.
  • You can rejoin Moonpig Plus at any time without losing your account history.
  • Use your remaining Plus benefits before the billing period ends to maximise value.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have rights to cancel digital content subscriptions.
  • You have a 14-day cooling-off period from purchase for online subscriptions, provided you have not started using the service.

Frequently Asked Questions

Can I still send cards without Moonpig Plus?
Yes. You can send cards without Plus, but you'll pay standard delivery fees instead of free delivery.
Do my card reminders stop after cancellation?
No. Card reminders continue to work. You only lose the free delivery and discount benefits.
Will I get a refund if I cancel Moonpig Plus?
No. Moonpig Plus does not offer refunds for partial months. Access continues until the end of your billing period.
When does my Moonpig Plus subscription end?
Your subscription ends at the end of your current billing period. You keep all benefits until then.
Can I rejoin Moonpig Plus later?
Yes. You can rejoin at any time at the current subscription price. Your account and order history are preserved.

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