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How to Cancel Moneybox

Moneybox is a savings and investment app. Close through the app.

Moderate
Banking

Steps verified

Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No closing fee. LISA penalties apply to early withdrawal.
After cancellation
Account closed after positions resolved.

Cancellation Steps

Go directly to Moneybox cancellation page
  1. Open Moneybox app

    Sign in.

  2. Go to Settings

    Find Close Account.

  3. Withdraw investments

    Sell and withdraw.

  4. Confirm

    Follow steps.

Tips & Things to Know

  • Sell all investments first.
  • ISA transfer takes 4-8 weeks.
  • Lifetime ISA has withdrawal penalties.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

LISA penalty?
25% government penalty on early withdrawal.
ISA transfer?
4-8 weeks to another provider.
Sell investments?
Yes, before closing.
Can I reopen?
Apply again.
Free?
No subscription, fee on investments.