How to Cancel Monese
Monese is a mobile banking app offering current accounts, international transfers, and premium plans with perks like cashback and fee-free spending abroad. Close your account through the app.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
Remaining balance must be withdrawn before closure.
After cancellation
Transaction records retained per legal requirements (6 years).
What to Watch Out For
- Multiple steps required to find account closure option.
Direct Debit & Billing Warnings
- Ensure all direct debits are moved before closing.
Cancellation Steps
Go directly to Monese cancellation pageTransfer your balance
Move all funds out of your Monese account.
Cancel any premium plan
In the app, go to Account > Plan > Cancel.
Close your account
Go to More > Account Settings > Close Account.
Confirm closure
Follow the prompts to confirm account closure.
Tips & Things to Know
- Ensure your balance is zero before closing.
- Cancel any recurring payments linked to Monese first.
- Download your statements before closing.
Your Consumer Rights
- FCA regulated.
- Consumer Rights Act 2015 applies.
- FSCS protection may not apply (e-money institution).
Frequently Asked Questions
Can I close anytime?
Yes, once your balance is zero and no pending transactions.
How long does closure take?
Typically processed within a few days.
Can I download statements?
Yes, download all statements before closing.
What happens to direct debits?
They will fail. Move them to another account first.
Annual Cost
£71.40
per year for Monese
Cancelling saves you this every year