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How to Cancel Mint Mobile

Mint Mobile cancellation is straightforward with no contracts or early termination fees. Simply let your prepaid plan expire naturally or port your number to another carrier at any time.

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Quick Facts

Monthly cost
£15.00/mo
£180.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Prepaid plans are non-refundable. Payment covers your full prepaid period.
After cancellation
Your account deactivates at plan expiration. Your phone number is released after 60 days if not ported.

Cancellation Steps

Go directly to Mint Mobile cancellation page

  1. Log in to your account

    Visit my.mintmobile.com and sign in with your email and password.

  2. Check your plan expiration

    Go to Plan settings to view your current prepaid period and expiration date.

  3. Get your account details

    Go to Settings > Account Info to retrieve your account number and transfer PIN for porting.

  4. Port or let plan expire

    Contact your new carrier to port your number, or skip renewal to let your plan end.

Tips & Things to Know

  • Port your number at least 7 days before expiration or it will be lost after 60 days.
  • Prepaid plans are non-refundable, so only pay for service you will actually use.
  • Check your plan expiration date regularly to avoid losing your phone number.

Your Consumer Rights

  • FCC regulations protect your right to port your number to any carrier at any time without fees.
  • File complaints with the FCC if Mint Mobile fails to comply with porting or cancellation obligations.

Frequently Asked Questions

Can I cancel Mint Mobile without penalties?
Yes. Mint Mobile has no contracts or early termination fees. Let your plan expire or port anytime.
Will I get a refund if I cancel early?
No. Prepaid plans are non-refundable. Your payment covers the full prepaid period.
What happens to my phone number?
Port to another carrier before expiration to keep it. If not ported, your number releases after 60 days.
How do I port my number?
Contact your new carrier with your Mint account number and transfer PIN. The port completes in 1-3 business days.
Does Mint Mobile charge cancellation fees?
No. Mint Mobile has no cancellation, early termination, or porting fees.

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