How to Cancel Mega
Cancellation is quick and entirely online through your account settings. Your subscription ends at the next billing date, then you downgrade to the free 20GB plan.
Easy
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Quick Facts
| Pro Lite400GB | £4.99/mo |
| Pro I2TB | £9.99/mo |
| Pro II8TB | £19.99/mo |
| Pro III16TB | £29.99/mo |
| Highest tier = £49.99/year | |
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds. Access continues until the end of your current billing period.
- After cancellation
- Files exceeding 20GB are permanently deleted after a 30-day grace period. Your account and remaining files under 20GB are retained on the free plan.
Cancellation Steps
Go directly to Mega cancellation pageSign in to MEGA
Go to mega.nz and log in with your registered email and password.
Go to Account settings
Click your profile icon in the top-right corner and select Account from the dropdown.
Select the Plan tab
Find and click the Plan tab to view your current subscription and renewal date.
Click Cancel Subscription
Click the Cancel Subscription button and confirm. You'll stay on your paid plan until the billing period ends.
Tips & Things to Know
- Download all files exceeding 20GB before cancellation - they will be permanently deleted after the grace period.
- Check your renewal date and cancel a few days before to avoid being charged for another billing cycle.
- Your account remains intact on the free 20GB plan with end-to-end encryption, so you can return anytime.
Your Consumer Rights
- UK: Under the Consumer Rights Act 2015, you have 14 days to cancel subscription contracts.
- US: The FTC enforces cancellation protections under ROSCA; dispute charges with your payment provider if needed.
Frequently Asked Questions
- Can I cancel MEGA at any time?
- Yes. You can cancel anytime through Account settings with no early termination fees. Cancellation takes effect at the end of your current billing period.
- Will I get a refund if I cancel MEGA?
- No. MEGA does not offer refunds on cancelled subscriptions. You keep access until the end of your billing period.
- What happens to my files after cancellation?
- Files exceeding 20GB will be permanently deleted after a 30-day grace period. Download what you need before cancellation takes effect.
- How long does MEGA cancellation take?
- Cancellation is instant - under 3 minutes. You'll receive a confirmation email and remain on your paid plan until the billing period ends.
- Can I reactivate my MEGA subscription?
- Yes. You can resubscribe anytime and your free 20GB account will persist. Previously deleted files cannot be recovered.