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How to Cancel Medichecks

Cancellation is quick and online, but you must act before your next test kit dispatches to avoid charges. Your test results remain permanently accessible in your account after cancellation.

Easy
Health & Wellness

Steps verified

Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for dispatched kits. Refunds for unused kits may be available if cancelled before dispatch.
After cancellation
Your test results, health data, and GP comments remain permanently stored in your account and stay accessible indefinitely after cancellation.

Cancellation Steps

Go directly to Medichecks cancellation page

  1. Sign in to Medichecks

    Go to medichecks.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select Account from the dropdown menu.

  3. Find Subscriptions

    Scroll to the Subscriptions section to view your active plan and next dispatch date.

  4. Cancel your subscription

    Click Cancel Subscription next to your plan and confirm. You'll get an on-screen confirmation and email within 10 minutes.

Tips & Things to Know

  • Cancel at least 48 hours before your next test kit dispatches to avoid charges and potential refund issues.
  • Download or screenshot your health reports and GP feedback before cancelling - they stay in your account but it's good to have backups.
  • You can buy one-off tests anytime without a subscription if you only need occasional blood work.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you are protected against unfair contract terms and have the right to clear cancellation information.
  • The Distance Selling Regulations 2000 grant a 14-day cancellation right, though this may not apply to health services already delivered.

Frequently Asked Questions

Can I cancel Medichecks anytime?
Yes, there is no contract. You must cancel before your next kit dispatches to avoid being charged.
Will I get a refund if I cancel?
No refunds for kits already dispatched. Refunds for unused kits may be available if you cancel before dispatch - contact support to confirm.
What happens to my test results after cancellation?
Your blood test results, health history, and GP comments stay permanently in your account and remain accessible indefinitely.
How long does cancellation take?
Cancellation is instant online and takes 2 - 3 minutes. You'll get an on-screen confirmation and email confirmation within 10 minutes.
Can I buy individual tests after cancelling?
Yes, you can purchase one-off tests without a subscription at any time.

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