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How to Cancel Medibank

Medibank is one of Australia's largest private health insurers. Cancellation requires contacting Medibank by phone or visiting a retail store. Be aware of waiting period implications if you plan to switch to another health insurer.

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Health & Wellness

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Quick Facts

Monthly cost
£150.00/mo
£1800.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
Pro-rata refund for unused premium paid in advance.
After cancellation
Claims history retained as required by health insurance regulations.

Cancellation Steps

Go directly to Medibank cancellation page

  1. Consider switching first

    If moving to another insurer, arrange the switch to avoid losing waiting periods.

  2. Call Medibank

    Phone 132 331 to request cancellation.

  3. Provide membership details

    Have your membership number and ID ready.

  4. Confirm effective date

    Confirm when the cancellation takes effect and any refund due.

Tips & Things to Know

  • If switching insurers, your new insurer can arrange a transfer so you keep your served waiting periods.
  • Dropping private health cover after age 31 means you may pay the Lifetime Health Cover loading if you rejoin later.
  • Check if your employer offers corporate health insurance rates before cancelling.

Your Consumer Rights

  • Under the Private Health Insurance Act, you can cancel your health insurance at any time.
  • The Private Health Insurance Ombudsman assists with complaints about health insurance cancellations.

Frequently Asked Questions

Will I lose my waiting periods if I cancel Medibank?
If you switch to another insurer within the transfer rules, your served waiting periods carry over.
What is Lifetime Health Cover loading?
If you do not have hospital cover by age 31, you pay a 2% loading per year of age when you do join.
Can I suspend my Medibank cover?
Yes. Medibank offers suspension for up to 2 months in some circumstances.
Do I get a refund for unused premium?
Yes. A pro-rata refund is provided for any prepaid premium.
Can I cancel Medibank online?
No. You need to call or visit a store to cancel.

Related Cancellation Guides