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How to Cancel Marcus by Goldman Sachs

Marcus by Goldman Sachs is an online savings account. Closing it requires transferring your savings to another account and confirming closure by phone. There are no fees or penalties for closing.

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Banking

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Quick Facts

0
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Full balance returned. No exit fees or penalties.
After cancellation
Account records retained for regulatory compliance after closure.

Cancellation Steps

Go directly to Marcus by Goldman Sachs cancellation page

  1. Transfer your savings

    Log into your Marcus account and transfer your balance to your linked bank account.

  2. Call Marcus

    Call 0800 085 4015 to request account closure once the balance is zero.

  3. Confirm closure

    The agent will confirm closure and you will receive written confirmation.

Tips & Things to Know

  • Make sure any pending interest has been paid before closing.
  • There are no exit fees or penalties for closing a Marcus account.
  • You can reopen a Marcus account later if you change your mind.

Your Consumer Rights

  • FSCS protection covers deposits up to 85,000 pounds per person.
  • Marcus must not make closure harder than opening under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I close Marcus online?
You can transfer your money online, but must call to formally close the account.
Are there any fees to close?
No. Marcus does not charge any exit or closure fees.
Will I lose interest if I close?
Interest earned up to the closure date is paid out.
Can I reopen a Marcus account?
Yes. You can open a new Marcus account at any time.
Is Marcus covered by FSCS?
Yes. Deposits up to 85,000 pounds are protected by the FSCS.

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