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How to Cancel Manual

Manual allows you to cancel your subscription online through your account. You'll retain access to your medical records and can rejoin at any time.

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Health & Wellness

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Quick Facts

Monthly cost
£18.00/mo
£216.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds on shipped orders. Access continues until the end of your billing period.
After cancellation
Medical records are retained in accordance with UK healthcare regulations and remain accessible after cancellation.

Cancellation Steps

Go directly to Manual cancellation page

  1. Sign in to Manual

    Go to manual.co and log in with your account credentials.

  2. Go to Account Settings

    Click your profile icon or menu and select Account Settings from the options.

  3. Click "Cancel Subscription"

    Find the subscription section and click the "Cancel Subscription" button.

  4. Confirm cancellation

    Follow the prompts to confirm. Your access ends at the end of your billing period.

Tips & Things to Know

  • You can pause your subscription instead of cancelling if you need a temporary break.
  • Download or save any important health records before your access ends.
  • Cancellation takes effect at the end of your current billing period, not immediately.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have cancellation rights for online services in the UK.
  • Manual must not make cancellation harder than sign-up, per digital consumer protection rules.

Frequently Asked Questions

Can I cancel Manual at any time?
Yes. You can cancel your subscription at any time without penalties or fees.
Will I get a refund if I cancel Manual?
No refunds are issued on shipped orders. You keep access until the end of your billing period.
What happens to my health records after cancellation?
Your medical records are retained in accordance with UK healthcare regulations and remain accessible.
Can I rejoin Manual after cancelling?
Yes. You can reactivate your subscription at any time and your account information is preserved.
Is there a pause option instead of cancelling?
Yes. Manual offers a pause option if you want to temporarily suspend your subscription.

Related Cancellation Guides