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How to Cancel Lycamobile

Lycamobile is a mobile virtual network operator (MVNO) offering affordable pay-as-you-go and monthly plans with competitive international calling rates. Cancel by stopping top-ups or porting out.

Moderate
~10 minutes
Telecoms

Steps verified March 2026

Quick Facts

Pricing (all plans)

Pay As You Go
£0.00/mo
Monthly Bundle
£5.00/mo
Unlimited
£15.00/mo
Highest tier = £60.00/year

Cancel online?

Yes

Pause option?

No

Refund policy

Unused credit is not refundable.

After cancellation

Records retained per Ofcom requirements.

Direct Debit & Billing Warnings

  • Unused credit is lost when you leave.

Cancellation Steps

Go directly to Lycamobile cancellation page
1

Port your number (if keeping it)

Request a PAC code by texting PAC to 65075.

2

Give PAC to new provider

Your new network will handle the transfer.

3

Cancel auto top-up

If using auto top-up, disable it in the Lycamobile app or online.

4

Confirm

Once ported, your Lycamobile account automatically closes.

Tips & Things to Know

  • Text PAC to 65075 to get your PAC code within 60 seconds.
  • Your PAC code is valid for 30 days.
  • If you do not want to keep your number, simply stop topping up.

Your Consumer Rights

  • Ofcom regulated.
  • PAC code must be provided within 60 seconds.
  • Consumer Rights Act 2015 applies.

Frequently Asked Questions

How do I get my PAC code?

Text PAC to 65075.

Can I keep my number?

Yes, use a PAC code to port to your new provider.

Do I get a refund on unused credit?

No, unused credit is non-refundable.

Is there a contract?

No, Lycamobile is pay-as-you-go or rolling monthly.

Annual Cost

£60.00

per year for Lycamobile

Cancelling saves you this every year

Contact Details