How to Cancel Loot Crate
Loot Crate delivers themed boxes of geek and gaming merchandise. Cancellation can be tricky and must be done through your account before the cutoff date for the next crate.
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Quick Facts
- Monthly cost
- £29.99/mo
- £359.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for crates already shipped. Multi-month plans may be non-refundable.
- After cancellation
- Account retained; order history accessible for 12 months.
Cancellation Steps
Go directly to Loot Crate cancellation pageLog in to Loot Crate
Go to lootcrate.com and sign in to your account.
Go to My Account
Navigate to Account Settings or Subscription Management.
Cancel subscription
Click "Cancel Subscription" and follow all the confirmation steps.
Verify cancellation
Check your email for a cancellation confirmation. Contact support if you do not receive one.
Tips & Things to Know
- Cancel well before the billing cutoff date to avoid being charged for the next crate.
- Multi-month plans may not allow mid-plan cancellation.
- Screenshot your cancellation confirmation for your records.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Can I cancel a multi-month plan early?
- Multi-month plans typically must be fulfilled before cancellation takes effect.
- When is the billing cutoff?
- Billing cutoffs vary by crate type. Check your account for your specific date.
- Will I receive my final crate?
- Yes, any crate already billed for will be shipped.
