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How to Cancel LifeSum

Cancellation is handled through your device's app store, not the LifeSum app itself. Your premium access continues until the end of your current billing period, and all your food diary data is permanently preserved.

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Quick Facts

Monthly cost
£9.99/mo
£44.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds available within 14 days (Apple) or 48 hours (Google) of purchase. Later cancellations typically non-refundable.
After cancellation
All food diary entries, meal history, weight logs, and progress data remain permanently in your free account after cancellation.

Cancellation Steps

Go directly to LifeSum cancellation page

  1. Open your device's app store

    Launch the Apple App Store or Google Play Store, both pre-installed on your device.

  2. Go to your account

    Tap your profile icon in the top-right (Apple) or bottom-right (Google) corner.

  3. Select Subscriptions

    Choose 'Subscriptions' (Apple) or 'Manage subscriptions' (Google) from the menu.

  4. Cancel LifeSum Premium

    Tap LifeSum, then select 'Cancel Subscription' and confirm to end your membership.

Tips & Things to Know

  • Check your renewal date before cancelling to avoid unexpected charges.
  • Your food diary and weight history remain in your free account permanently.
  • LifeSum has no pause option, so you'll need to resubscribe to use premium features again.

Your Consumer Rights

  • Under UK Consumer Rights Act 2015, you have 14 days from purchase to cancel and request a refund.
  • EU Consumer Rights Directive requires subscription cancellation to be as simple as the sign-up process.

Frequently Asked Questions

Can I cancel LifeSum at any time?
Yes. Cancel anytime through your app store with no early fees. Access continues until your billing period ends.
Will I get a refund?
Refunds available within 14 days (Apple) or 48 hours (Google) of purchase. Later cancellations generally don't receive refunds.
What happens to my food diary?
All data is permanently preserved in your free account, including meals, weight logs, and progress charts.
How long does cancellation take?
Cancellation is instant through your app store subscription settings, taking 2-3 minutes total.
Can I still use LifeSum after cancelling?
Yes. The free version includes food tracking, nutrition logs, and basic meal planning features.

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