How to Cancel Les Mills NZ
Les Mills is a New Zealand fitness chain also offering a digital subscription (Les Mills+). Gym membership cancellation requires written notice or visiting the club. The online subscription can be cancelled through your account settings.
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Quick Facts
- Monthly cost
- £14.99/mo
- £179.88/year
- Cancel online?
- No — phone/letter required
- Pause option?
- Yes
- Notice period
- 30 days
- Refund policy
- No refunds for partial periods. 30-day notice period applies for gym memberships.
- After cancellation
- Membership records retained per standard business practices.
Cancellation Steps
Go directly to Les Mills NZ cancellation pageDetermine your membership type
Check whether you have a gym membership, Les Mills+ digital, or both.
For gym membership
Visit your local Les Mills club or submit a written cancellation request.
For Les Mills+ digital
Log in at lesmills.com, go to Account Settings, and cancel your subscription.
Confirm cancellation
Get written confirmation and note the effective date.
Tips & Things to Know
- Gym memberships typically require 30 days written notice.
- Les Mills+ digital can be cancelled immediately online.
- Check if you are within a minimum term that may incur break fees.
Your Consumer Rights
- Under the Consumer Guarantees Act 1993, fitness services must honour cancellation terms as advertised.
- The NZ Commerce Commission oversees unfair contract terms in gym memberships.
Frequently Asked Questions
- Can I cancel Les Mills online?
- Les Mills+ digital subscriptions can be cancelled online. Gym memberships require in-person or written notice.
- Is there a notice period?
- Yes. Gym memberships require 30 days notice.
- Can I freeze my membership instead?
- Yes. Les Mills offers freeze options for temporary breaks.
- Are there break fees?
- Memberships within a minimum term may incur break fees.
- Is Les Mills+ different from gym membership?
- Yes. Les Mills+ is a digital-only subscription for home workouts.