How to Cancel Les Mills NZ
Les Mills is a New Zealand fitness chain also offering a digital subscription (Les Mills+). Gym membership cancellation requires written notice or visiting the club. The online subscription can be cancelled through your account settings.
Steps verified March 2026
Quick Facts
Monthly cost
£14.99/mo
£179.88/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Notice period
30 days
Refund policy
No refunds for partial periods. 30-day notice period applies for gym memberships.
After cancellation
Membership records retained per standard business practices.
What to Watch Out For
- In-person cancellation required for gym memberships
- Staff may offer alternative plans or freeze options
Cancellation Steps
Go directly to Les Mills NZ cancellation pageDetermine your membership type
Check whether you have a gym membership, Les Mills+ digital, or both.
For gym membership
Visit your local Les Mills club or submit a written cancellation request.
For Les Mills+ digital
Log in at lesmills.com, go to Account Settings, and cancel your subscription.
Confirm cancellation
Get written confirmation and note the effective date.
Tips & Things to Know
- Gym memberships typically require 30 days written notice.
- Les Mills+ digital can be cancelled immediately online.
- Check if you are within a minimum term that may incur break fees.
Your Consumer Rights
- Under the Consumer Guarantees Act 1993, fitness services must honour cancellation terms as advertised.
- The NZ Commerce Commission oversees unfair contract terms in gym memberships.
Frequently Asked Questions
Can I cancel Les Mills online?
Les Mills+ digital subscriptions can be cancelled online. Gym memberships require in-person or written notice.
Is there a notice period?
Yes. Gym memberships require 30 days notice.
Can I freeze my membership instead?
Yes. Les Mills offers freeze options for temporary breaks.
Are there break fees?
Memberships within a minimum term may incur break fees.
Is Les Mills+ different from gym membership?
Yes. Les Mills+ is a digital-only subscription for home workouts.
Annual Cost
£179.88
per year for Les Mills NZ
Cancelling saves you this every year