How to Cancel Lebara
Lebara is a mobile virtual network operator (MVNO) using Vodafone infrastructure. Most plans are rolling monthly with no minimum contract, making cancellation straightforward. You can cancel online, by app, or by calling customer service.
Steps verified March 2026
Quick Facts
Monthly cost
£10.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for the current 30-day period. Unused data and minutes are lost.
After cancellation
Your number is released after cancellation. Account records are retained per regulatory requirements.
What to Watch Out For
- May offer a discounted plan when you attempt to cancel
Cancellation Steps
Go directly to Lebara cancellation pageLog in to My Lebara
Go to mobile.lebara.com/gb/en/mylebara or open the Lebara app.
Go to My Plan
Navigate to your plan or subscription settings.
Turn off auto-renewal
Disable auto-renewal to prevent the next monthly charge.
Request a PAC code if switching
If keeping your number, text PAC to 65075 to receive your porting authorisation code.
Tips & Things to Know
- Text PAC to 65075 to get your number porting code if switching to another network.
- Most Lebara plans are 30-day rolling with no cancellation fee.
- Your remaining allowance continues until the end of the current 30-day period.
Your Consumer Rights
- Under Ofcom rules, you can request a PAC code by texting PAC to 65075. The code must be provided within one working day.
- Rolling monthly contracts can be cancelled at any time without penalty.
Frequently Asked Questions
Can I cancel Lebara at any time?
Yes. Most Lebara plans are 30-day rolling with no minimum contract.
How do I keep my number when leaving Lebara?
Text PAC to 65075 to receive your porting authorisation code.
Is there a cancellation fee for Lebara?
No fee for rolling monthly plans. Check your terms if on a special deal.
What network does Lebara use?
Lebara uses the Vodafone network in the UK.
Will I lose my remaining data?
Yes. Unused data and minutes expire when your 30-day period ends.
Annual Cost
£120.00
per year for Lebara
Cancelling saves you this every year