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How to Cancel Koodo Canada

Koodo is a Canadian mobile provider (Telus subsidiary). Cancel by calling.

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Telecoms

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Check Tab balance.
After cancellation
Records retained.

Cancellation Steps

Go directly to Koodo Canada cancellation page
  1. Call Koodo

    Phone *611 from Koodo or 1-866-995-6636.

  2. Request cancellation

    Provide account details.

  3. Port number

    New provider handles porting.

Tips & Things to Know

  • Port number to keep it.
  • Check Tab balance (device financing).
  • 15-day trial period.

Your Consumer Rights

  • CRTC Wireless Code.

Frequently Asked Questions

Tab?
Device financing — balance due on cancellation.
Port?
Yes.
Trial?
15-day buyer's remorse.
Can I rejoin?
Yes.
Part of?
Telus.