How to Cancel Koodo Canada
Koodo is a Canadian mobile provider (Telus subsidiary). Cancel by calling.
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Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Check Tab balance.
- After cancellation
- Records retained.
Cancellation Steps
Go directly to Koodo Canada cancellation pageCall Koodo
Phone *611 from Koodo or 1-866-995-6636.
Request cancellation
Provide account details.
Port number
New provider handles porting.
Tips & Things to Know
- Port number to keep it.
- Check Tab balance (device financing).
- 15-day trial period.
Your Consumer Rights
- CRTC Wireless Code.
Frequently Asked Questions
- Tab?
- Device financing — balance due on cancellation.
- Port?
- Yes.
- Trial?
- 15-day buyer's remorse.
- Can I rejoin?
- Yes.
- Part of?
- Telus.