John Lewis Partnership Card logo

How to Cancel John Lewis Partnership Card

John Lewis Partnership Card earns vouchers on spending. Cancel by calling the card provider.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pay off balance.
After cancellation
Records retained per FCA.

Cancellation Steps

Go directly to John Lewis Partnership Card cancellation page
  1. Pay off balance

    Clear any outstanding balance.

  2. Call card services

    Phone the number on your card.

  3. Redeem vouchers

    Use any earned vouchers before cancelling.

  4. Get confirmation

    Written confirmation sent.

Tips & Things to Know

  • Redeem all vouchers before cancelling — they expire.
  • Pay off full balance first.
  • My John Lewis loyalty (free) continues.

Your Consumer Rights

  • Consumer Credit Act 1974.
  • FCA regulated.

Frequently Asked Questions

Vouchers?
Expire on cancellation.
Balance?
Must be paid off.
My John Lewis?
Free loyalty continues.
Can I reapply?
Yes.
Credit score?
Closing cards can affect score.