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How to Cancel Jetts Fitness

Jetts Fitness requires 30 days' written notice to cancel, which means you'll pay for one extra month. You can submit cancellation online through the member portal or visit your home gym in person.

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Quick Facts

Monthly cost
£14.95/mo
£179.40/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial months. You must complete the full 30-day notice period and pay in full.
After cancellation
Membership records are retained. Your access card is deactivated upon cancellation.

Cancellation Steps

Go directly to Jetts Fitness cancellation page

  1. Log in to the Jetts member portal

    Go to jetts.com.au and sign in with your membership credentials.

  2. Navigate to My Membership

    Select the membership management section from your account menu.

  3. Submit your cancellation request

    Complete the cancellation form and submit 30 days' written notice.

  4. Or cancel in person

    Visit your home gym and request cancellation at the front desk if online is unavailable.

Tips & Things to Know

  • 30 days' notice means your final payment will cover the full notice period, not prorated.
  • Consider pausing your membership instead if you need temporary access later.
  • Verify your location's minimum term in your membership agreement before cancelling.

Your Consumer Rights

  • Australian Consumer Law protects you against unfair contract terms in gym memberships.
  • Some states have additional gym membership laws. Check your state's fair trading website for protections.

Frequently Asked Questions

Can I cancel online?
Most locations support online cancellation via the member portal, though some may require in-person notice.
How much notice is required?
You must provide 30 days' written notice. Cancellation takes effect 30 days from your request date.
Is there a minimum contract term?
Minimum terms vary by franchise location. Check your membership agreement or ask at the front desk.
Can I pause instead of cancelling?
Yes, Jetts offers freeze options. Contact your gym for availability and terms.
Will I get a refund?
No. You do not receive refunds for partial months. You pay through the end of your notice period.

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