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How to Cancel Ipsy

Cancellation is done entirely online through your account settings. You must cancel before the 1st of the month to avoid the next billing charge, as Ipsy processes payments early in the month.

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Beauty & Personal Care

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Quick Facts

Pricing (all plans)
Glam Bag5 deluxe samples£14.00/mo
Glam Bag Plus5 full-size products£28.00/mo
Icon Box8 full-size products£58.00/mo
Highest tier = £168.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds. Cancel before the 1st of the month to avoid the next charge.
After cancellation
Your beauty profile and quiz results are permanently saved after cancellation. If you rejoin, your preferences will be restored.

Cancellation Steps

Go directly to Ipsy cancellation page

  1. Sign in to Ipsy

    Go to ipsy.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Account Settings' or 'Membership'.

  3. Click 'Cancel Membership'

    Find the 'Cancel Membership' button in the Subscription section and click it.

  4. Confirm cancellation

    Decline any retention offers and click 'Continue with Cancellation' to finish.

Tips & Things to Know

  • Cancel before the 1st of the month or you'll be charged for the next box.
  • Use 'Skip Month' instead of cancelling if you want to pause without losing your profile.
  • Save your cancellation confirmation email for your records.

Your Consumer Rights

  • US (FTC): You have the right to cancel any recurring subscription without penalty under ROSCA.
  • Canada (CRTC): Ipsy must provide clear unsubscribe options in all promotional emails under CASL.

Frequently Asked Questions

Can I cancel Ipsy at any time?
Yes, but you must cancel before the 1st of the month to avoid being charged for the next box. Ipsy processes billing on the 1st, so timing is critical.
Will I get a refund if I cancel Ipsy?
No. Ipsy does not offer refunds for shipped boxes or previous charges. Cancel before the 1st to avoid the next charge.
What happens to my beauty profile after cancellation?
Your profile, quiz results, and preferences are saved permanently. If you rejoin, you won't need to retake the quiz.
Can I pause instead of cancelling?
Yes. Ipsy's 'Skip Month' feature lets you pause for up to three months whilst keeping your account active.
How do I avoid being charged after cancellation?
Cancel by the 30th of the month at the latest. Ipsy bills on the 1st, so any cancellation after that date will not prevent the next charge.

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